AI employee for phone operations

Deploy an AI employee that answers calls,
books appointments, and follows up automatically.

SmartVoiceX gives your business a custom AI voice agent that handles inbound and outbound calls, books and confirms appointments, routes escalations, and works inside your existing systems.
Built for phone-heavy businesses across healthcare, legal, restaurants, construction, home services, and outbound sales teams.
Inbound + outbound Concurrent calls Multilingual Transfers + escalation Recordings + summaries Workflow editing
Built for real phone operations
For businesses where missed calls, delayed follow‑up, and repetitive phone work cost real money.
SmartVoiceX helps teams handle more conversations with more consistency, without hiring linearly. Whether you run a clinic, law firm, restaurant group, construction company, service business, or outbound calling team, the goal is the same: faster response, better coverage, and less time lost to repetitive phone work.
24/7 coverageNever miss calls after hours, during peak volume, or when staff is tied up.
More capacityHandle multiple conversations at once without busy signals or voicemail bottlenecks.
Faster follow‑upReach leads, patients, customers, or prospects while intent is still high.
Use Cases
More than an AI receptionist. Built for the workflows your business actually runs.
SmartVoiceX is a custom AI calling system configured around your process. It can answer inbound calls, place outbound calls, book appointments, confirm schedules, route conversations, and hand off to humans when needed.
Healthcare and dental

New patient scheduling, appointment confirmations, overflow handling, after‑hours call coverage, FAQs, and administrative follow‑up.

Legal teams

Intake screening, consultation scheduling, client updates, missed‑call capture, and routing to the right staff member.

Restaurants and hospitality

Reservation support, recurring guest questions, overflow handling, multi‑location routing, and follow‑up communication.

Construction and field service

Inbound job inquiries, estimate scheduling, dispatch coordination, follow‑up calls, and after‑hours lead capture.

Home and local service businesses

Call answering, appointment booking, reschedules, reminders, and lead follow‑up without tying up your staff.

Outbound calling teams

Warm outreach, cold outreach, reminders, lead qualification, and list‑based calling with higher throughput.

Why teams switch to SmartVoiceX
When call volume rises, most teams start missing revenue.
Missed calls. Delayed callbacks. Repetitive phone work. Inconsistent scripts. Leads going cold. Staff spending too much time on tasks that should be automated. SmartVoiceX helps your team handle more conversations with more consistency, without adding headcount every time demand increases.
What’s costing teams money
Missed callsEvery unanswered call is a customer, patient, or prospect that may move on.
Slow follow‑upIntent drops when outreach happens too late.
Inconsistent handlingDifferent reps create different outcomes, which makes quality hard to control.
Staff time trapped in repetitionYour team should not be spending its best hours on low‑value call volume.
What SmartVoiceX gives you
A live deployed AI agentConfigured to your workflow, voice, tone, and business rules.
Transfer and escalation logicRoute calls to humans when needed, with the right context.
Visibility and controlReview recordings, transcripts, and summaries, then refine the workflow over time.
Core capabilities
Everything you need to run phone operations with more control.
Handle inbound and outbound calls, control the workflow, and escalate to humans when needed.

Daily call activity

847 calls today

6 AM12 PM9 PM
Illustrative activity pattern

System status

All systems operational

30 days ago 99.97% uptime Today

Agent online

3 concurrent calls active

SmartVoiceX overview
Answer inbound calls

Deliver a fast, consistent experience from the first ring.

Place outbound calls

Follow up while intent is high and work through contact lists efficiently.

Concurrent calls

Handle multiple conversations at the same time without busy signals.

Book and confirm appointments

Support scheduling, confirmations, reminders, and reschedules.

Navigate IVR systems

Handle phone trees, detect voicemail, and leave messages when needed.

Multilingual support

Auto‑detect language and maintain the right tone across conversations.

Transfer to humans

Escalate based on your rules and collect context before handoff.

Workflow editing

Adjust routing, policies, scripts, and logic after deployment.

Recordings and summaries

Review outcomes with transcripts, recordings, and structured call summaries.

Cost comparison

Monthly cost to handle the same call volume

Full-time receptionist$3,800/mo
Outsourced call center$2,200/mo
SmartVoiceX$299/mo
Integrations
SmartVoiceX
Calendar
CRM
Payments
Webhooks
Your API
Works with the systems you already use.
SmartVoiceX connects to calendars, CRMs, internal tools, and custom workflows so your agent can operate inside your real process, not beside it.
Common integration patterns

Calendar and scheduling systems
For bookings, confirmations, reminders, and reschedules.

CRM and lead systems
For logging calls, updating statuses, and triggering follow‑up.

Payments and business tools
For workflows that require transactional steps or account actions.

Custom APIs and webhooks
For internal systems and industry‑specific software.

Note: Integration availability depends on your systems and workflow requirements.

You control how the agent behaves.
Transfer rulesRoute calls to the right person, team, or location.
Escalation pathsSet conditions for human handoff and context pass-through.
Voicemail behaviorDetect voicemail and trigger approved follow-up paths.
Language handlingKeep tone and logic consistent across supported languages.
Script adherenceControl how tightly the agent follows approved talk tracks.
Built for reliability
Configured with clear rules before it ever handles live calls.
SmartVoiceX is deployed with structured onboarding, defined escalation rules, configurable recording behavior, and clear workflow boundaries so your team knows how it will behave before go‑live.
Recording and consent

We scope recording, consent, and compliance needs during onboarding and configure the workflow accordingly.

Human handoff

When a human is needed, the agent can transfer the call using your routing rules and escalation logic.

Implementation process

Discovery, configuration, go‑live, and iteration — so the system matches the way your business actually operates.

How It Works
A guided deployment, not a generic widget.
We configure a live AI agent around your workflow, launch it with your team, and help you refine it over time.
1Discovery

Define inbound and outbound workflows, transfer rules, escalation paths, languages, and integration requirements.

2Build and configure

Set voice, tone, scripts, multilingual behavior, business logic, and system connections.

3Go live

Start handling real calls with recordings, transcripts, and summaries available for review.

4Improve

Edit workflows over time, tighten routing, refine talk tracks, and expand use cases as your business grows.

Simple workflows can go live quickly. More complex deployments may take up to about two weeks.
Pricing
Pricing built around your workflow.
Most teams start with a monthly platform fee plus usage‑based minutes. More complex workflows, integrations, and higher‑volume deployments are scoped separately.
Starter (Inbound)

$99/mo + usage

Subscribe

Inbound AI phone agent for getting live fast.

2 concurrent calls
$0.45/min
Up to 2 languages
1 seat

Voice changes: 1/week
Voice clones: not included
Transcripts: text included
Recordings: $0.10/min

Includes in-app appointment setting.

Team

$179/mo + usage

Subscribe

Inbound + outbound calling, integrations, and custom workflows.

4 concurrent calls
$0.39/min
Up to 4 languages
2 seats

Voice changes: unlimited
Voice clones: included
Recordings: $0.03/min
After 250 min: +$0.05/min

Includes in-app appointment setting + CRM/EMR integrations (optional custom workflows that can connect to EMRs).

Business

$299/mo + usage

Subscribe

Lower cost per minute, more languages, and free unlimited recording.

6 concurrent calls
$0.36/min
Up to 10 languages
5 seats

Voice clones: included
Recordings: unlimited included
After 300 min: +$0.03/min

Includes in-app appointment setting + CRM/EMR integrations (optional custom workflows that can connect to EMRs).

Scale

$399/mo + usage

Subscribe

Unlimited setup flexibility, maximum capacity, and the best economics.

10 concurrent calls
$0.33/min
Up to 50 languages
Unlimited seats

Inbound + outbound: yes
Voice changes: unlimited
Voice clones: included
Recordings: unlimited included

Includes in-app appointment setting + CRM/EMR integrations (optional custom workflows that can connect to EMRs).

Usage is billed per minute, and the per-minute rate depends on your plan.
Custom workflow implementations incur a $500 implementation fee for 12 hours of assistance and testing from our engineers.
Go‑live timeline

Simple workflows can launch quickly. More advanced deployments may take up to about two weeks.

Drag a marker to see the milestone.
FAQ
Frequently asked questions
The fastest way to evaluate SmartVoiceX is to talk to the agent live and let us scope your workflow.
What is SmartVoiceX?

SmartVoiceX is an AI phone operations platform that deploys custom voice agents to make and take calls, book appointments, answer questions, route conversations, and automate repetitive phone workflows.

Does it sound human?

SmartVoiceX is designed for natural, professional conversations. The best proof is to use the live demo and hear it yourself.

Is it only for medical offices or call centers?

No. SmartVoiceX is used across industries including healthcare, dental, legal, restaurants, construction, service businesses, and outbound sales teams. Any business with meaningful phone volume can benefit from a well‑configured workflow.

How long does setup take?

Simple workflows can move quickly. More complex workflows and integrations can take up to about two weeks.

Can it integrate with our systems?

Yes. Calendar sync, CRM connections, and custom integrations are available when your systems support the required access.

What happens when a human is needed?

You define transfer rules and escalation paths. The agent can route the call to the right person or team when needed.

Can we edit the workflow later?

Yes. After deployment, workflows can be refined over time so the system stays aligned with your business process.

Does it support multiple languages?

Yes. SmartVoiceX supports multilingual conversations and can auto‑detect language in supported workflows.

See if SmartVoiceX fits your workflow.
Talk to the AI live, then book a strategy call with our team. If it’s a fit, we’ll deploy a tailored agent around your scripts, routing rules, and integrations.